Privacy & Cookies Policy
Who are we and how to contact us
Brookes Forty is a design and editorial consultancy based in London and Bath. You can get in touch with us in the following ways:
By email: info@brookesforty.com
By phone: +44 (0)1225 314478
About this privacy policy
This policy sets out how we will use and share the information that you give us. It relates to personal data collected by us via:
Email and postal correspondence
Telephone calls
Enquiries about contracting our services
Products or services provided to us.
What information we collect about you
We collect information about you when you contact us. This information may include:
Your name and contact details and those of the organisation or business you work for
Information generated by the work, service or relationship we have with you, such as your business details, bank and financial details, and other contents of communications and correspondence
Information generated by visiting our website.
How we collect information about you and how we will use it
We may collect and process information that you provide to us via post, email and telephone. We use your personal information only as the law allows. Most commonly, we use your personal information:
When you have given consent for us to process your information
When necessary in order to perform the contractual obligations we have entered into with you personally or with the business you are working for or with;
and for one or more of the following purposes:
To manage our relationship and administer our business as part of our contract with you
To carry out a request
To send you marketing and other information about our business and services via email and/or post if you consented to it.
Sharing your information
We will not share your information with anyone who is not contracted to work on your project other than with the relevant authorities if we have reason to believe that you may be involved in activity that may be illegal under English law.
Your choices in relation to personal information
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us. You also have rights and choices which you can exercise over the information we hold on you.
You have the right to:
Obtain access to your personal information
Withdraw consent, including opting out of our email marketing at any time
Ask us to correct any errors or to delete the information we hold
Object to or restrict our processing of your information.
For more information or to exercise these rights, please contact us on info@brookesforty.com
Retention and destruction of personal information
We will take reasonable steps to ensure the accuracy of the information we hold about you. We will not use your personal information unless it is to the best of our knowledge accurate and up to date.
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, and to comply with legal obligations including UK tax accounting requirements.
Other issues we want to make you aware of
We take the security of your information and your privacy seriously. We use certain programmes to help us manage our business effectively and efficiently. We have chosen these carefully and believe they maintain high standards of security and commitment to the required international privacy laws, including GDPR. In particular, we use WeTransfer and Hightail to share information with clients and suppliers and internally. You can find their privacy policies here:
Visitors to our website
Our website is built on a software platform called Squarespace. It is also hosted by them. You can read more about how they protect site users’ privacy under EU Data Protection laws here:
When someone visits our website we use Google Analytics and Squarespace Analytics to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to different parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. You can find out more about all of this here:
Google Analytics and Squarespace
Use of cookies
We use cookies, small pieces of data that websites store on a device, to help our website run effectively and to provide the best experience for our site visitors. Some of these are functional and required for visitors to navigate around the website. Others are analytical and performance cookies. You can find more information here about the cookies in use on our website. You are in control of cookies and so this article also describes how you can change your settings.
You can also find out more about cookies generally on these two websites: www.aboutcookies.org and www.allaboutcookies.org
Complaints
You have the right to complain to the Information Commissioner’s Office if you believe we have not acted within data protection and privacy laws.
Changes to this policy
We may change the terms of this privacy policy from time to time. We will keep it under annual review to make necessary and reasonable changes. We will also make changes if there is a significant change in the law.
Last updated: June 2021